I can't say enough good about Joel and his staff. I was getting a reduced batter power warning on my 2020 Ford Escape. I called Fast Lane and they got me in that day. Joel had the battery in stock (my shock) and put it in my car right away. He was even concerned about the price because my car takes a special batter. He's also worked on my husband's for Ford Fusion and done excellent work. They are honest, his prices are fair and they do great work. We have found our mechanic!
alan singlar
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September 30, 2024
Had my son's car towed to Fast lane after a different repair shop did not fix the issue. Within 2 hrs after the car arrived Joel Cook called me and fixed the problem! Fast and amazing! Thank you so much! 5 ⭐ Highly recommend!
Barry Bowen
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November 15, 2024
Always great service. Will not take my cars anywhere else. Very fair pricing. Zach does a great job and is very knowledgable. Highly recommended.
Holly Tipping
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September 24, 2024
Just sharing so others know about the business practices this shop owner allows and follows along with the poor quality parts that are installed on your vehicles.
Two years ago we had issues with brake job that was give or take a year old. Had to resort to putting a post on here for them to resolve. Thought we were on the same page about customer service and quality of work along with making Joel aware of issues with his office employee that answers the phones and does not relay messages. Well, here we are again and no resolution. We will not be going back and want others aware of these poor business practices. Scheduled appointments are not kept and his office employee over books appointments and then lies to you that Joel is not available when you have an issue and Zach in the stop intervenes to try to resolve. THEN we just found out that the vibration when braking is because the front rotor(s) that were installed Nov 2022 are warped. This should not of happened at 8,889 miles on the rotors that were installed Nov 2022. Poor quality parts are being installed on vehicles with quality part charges.
Lori Reddington
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December 06, 2024
Joel went above and beyond to get my Jeep back on the road at a reasonable price. Trustworthy mechanics are hard to find, I'm glad I chose Fast Lane!
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611 Ford St, Maumee, OH 43537, USA
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I can't say enough good about Joel and his staff. I was getting a reduced batter power warning on my 2020 Ford Escape. I called Fast Lane and they got me in that day. Joel had the battery in stock (my shock) and put it in my car right away. He was even concerned about the price because my car takes a special batter. He's also worked on my husband's for Ford Fusion and done excellent work. They are honest, his prices are fair and they do great work. We have found our mechanic!
Had my son's car towed to Fast lane after a different repair shop did not fix the issue. Within 2 hrs after the car arrived Joel Cook called me and fixed the problem! Fast and amazing! Thank you so much! 5 ⭐ Highly recommend!
Always great service. Will not take my cars anywhere else. Very fair pricing. Zach does a great job and is very knowledgable. Highly recommended.
Just sharing so others know about the business practices this shop owner allows and follows along with the poor quality parts that are installed on your vehicles. Two years ago we had issues with brake job that was give or take a year old. Had to resort to putting a post on here for them to resolve. Thought we were on the same page about customer service and quality of work along with making Joel aware of issues with his office employee that answers the phones and does not relay messages. Well, here we are again and no resolution. We will not be going back and want others aware of these poor business practices. Scheduled appointments are not kept and his office employee over books appointments and then lies to you that Joel is not available when you have an issue and Zach in the stop intervenes to try to resolve. THEN we just found out that the vibration when braking is because the front rotor(s) that were installed Nov 2022 are warped. This should not of happened at 8,889 miles on the rotors that were installed Nov 2022. Poor quality parts are being installed on vehicles with quality part charges.
Joel went above and beyond to get my Jeep back on the road at a reasonable price. Trustworthy mechanics are hard to find, I'm glad I chose Fast Lane!