Was scheduled a few days out for a technician to diagnose the issue with my furnace. The day before my appointment, I was called to see if my appointment could happen that day instead. It was nice to be moved up. When the technician arrived, he allowed me to describe the issue and the first thing he did was listen to the system. He confirmed what I described then sought out a cause. Previously, I had another company come out and the technician spent about 20 minutes checking things out, didn’t try to confirm my description of the issue and misdiagnosed the problem. Will be sending my business to M & M moving forward.
MyBachelorPad
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October 18, 2024
Quite uncaring. You may be on your own if you have an issue they can address but decide not to. One of the vans they own is blocking the driveway. Why not park that van with all the other vans in the huge lot downtown? If that employee does not have their own vehicle, they can at least park properly instead of exposing the company to being viewed negatively. And yes, we are current customers, but that might change.
Jessica Oday
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December 04, 2024
I can’t recommend M&M heating and cooling enough! MARK did an outstanding job fixing my furnace quickly and efficiently. Mark was professional, knowledgeable, and went above and beyond to ensure everything was working perfectly. It’s rare to find such honest and customer-focused service these days. If you’re looking for reliable HVAC experts who truly care about their customers, look no further. Thank you, M&M and MARK for your exceptional service!
tammy escalera
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November 05, 2024
I can not say enough good things about this company! The technician was very informative and caring about his customers. Tide was out when they said he would be. He did everything he said he would do to get me heat in my home! I would recommend and trust this company! I would use them again!
Thank you so very much M & M !
SD
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October 30, 2024
Easy to make an appointment and the technician who came over did a thorough check of our heating system and he didn't want to oversell anything. Definitely recommend for honest opinions.
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1515 Washington St, Toledo, OH 43604, USA
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Was scheduled a few days out for a technician to diagnose the issue with my furnace. The day before my appointment, I was called to see if my appointment could happen that day instead. It was nice to be moved up. When the technician arrived, he allowed me to describe the issue and the first thing he did was listen to the system. He confirmed what I described then sought out a cause. Previously, I had another company come out and the technician spent about 20 minutes checking things out, didn’t try to confirm my description of the issue and misdiagnosed the problem. Will be sending my business to M & M moving forward.
Quite uncaring. You may be on your own if you have an issue they can address but decide not to. One of the vans they own is blocking the driveway. Why not park that van with all the other vans in the huge lot downtown? If that employee does not have their own vehicle, they can at least park properly instead of exposing the company to being viewed negatively. And yes, we are current customers, but that might change.
I can’t recommend M&M heating and cooling enough! MARK did an outstanding job fixing my furnace quickly and efficiently. Mark was professional, knowledgeable, and went above and beyond to ensure everything was working perfectly. It’s rare to find such honest and customer-focused service these days. If you’re looking for reliable HVAC experts who truly care about their customers, look no further. Thank you, M&M and MARK for your exceptional service!
I can not say enough good things about this company! The technician was very informative and caring about his customers. Tide was out when they said he would be. He did everything he said he would do to get me heat in my home! I would recommend and trust this company! I would use them again! Thank you so very much M & M !
Easy to make an appointment and the technician who came over did a thorough check of our heating system and he didn't want to oversell anything. Definitely recommend for honest opinions.