This place has been around forever and I've never been here. Finally decided to give it a try with a friend, only a 10 minute drive. It started a little rough when they brought out the wrong appetizer. But they promptly fixed it. When we ordered he told us about a buy an entree and take one home offer. He forgot to give us the full details and we suddenly realized when we got the bill. The manager had to come over and explain to us that it did not apply because it had steak. Then my side was forgotten for my to-go order. Realistically I would give this place three and a half stars but three was too harsh because the food did taste really good. For what it's worth the cannoli cake dessert did not taste as good as it looked. Hopefully next time I return I will have a better experience.
KJ H
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August 08, 2024
We arrive a couple hours before closing on Saturday night. Hostess seats us where manager told her to and everyone is piled up all together in the restaurant which seemed very odd. Table of 20- long the back wall, a couple at the end of the large group. Table for two in the middle another table of 3 then us a table of two and then a couple behind us. All piled close together. Not very romantic or comfortable. But soon we would realize WHY! Yep Covid rules are definitely done but it is on the rise again I hear. Anyways. ONE waitress. ONE! There was the manager watching over and a young guy standing watching most the time we were there and brought out drinks twice while the young lady was busting hump trying to take care of at least 35 people by herself. Of coarse none of us was getting the best service but she was giving us the best she could considering the circumstances. Seated close together was the only help given to that waitress. The make manager should be ashamed running the place so poorly. The food was okay. Nothing spectacular but not bad. The restaurant was really hot. Like no air. Bathroom towel dispenser broken place seemed let him. Then leaving at night only one light in the parking lot and the parking lot was very very dark. I would not want to leave there by myself or without a man or group. It was creepy dark. Lot of room for improvement. Get that waitress a bonus and some help! She’s not the issue. It’s hard to rate her service as if she wasn’t overbooked with customers I’m sure she would have been 5 stars but the service we got suffered because she’s one human getting 35 refills. Not her fault.
Connie Alberts
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September 09, 2024
The food was good, hot, and a good presentation. The server checked on us and was friendly but did not follow through on water fill, clearing off appetizer dishes, or offering carryout boxes. We noticed decor at this location less than tasteful. A bottle of blue colored water with an artificial flower stem. It's not a good look. Carrabbas is still a great restaurant!!
Haley Wilson
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November 24, 2024
My husband and I had a wonderful dining experience at Carrabba's Italian Grill, thanks to our server Sarah. She was incredibly polite and attentive throughout our meal. Despite it being her first table ever, she handled everything with such professionalism and ease that it felt like she had been doing it for years. Sarah explained the menu items thoroughly and made us feel very welcome. The combo appetizer she recommended was absolutely delicious. We were truly impressed by her service and look forward to visiting again and having sarah as our server soon!
jenn zolciak
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September 06, 2024
I ordered a medium rare pork chop , got well done, was sippy to have the new pasta salad I paid extra for and got a Cesar salad
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3405 Briarfield Blvd, Maumee, OH 43537, USA
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This place has been around forever and I've never been here. Finally decided to give it a try with a friend, only a 10 minute drive. It started a little rough when they brought out the wrong appetizer. But they promptly fixed it. When we ordered he told us about a buy an entree and take one home offer. He forgot to give us the full details and we suddenly realized when we got the bill. The manager had to come over and explain to us that it did not apply because it had steak. Then my side was forgotten for my to-go order. Realistically I would give this place three and a half stars but three was too harsh because the food did taste really good. For what it's worth the cannoli cake dessert did not taste as good as it looked. Hopefully next time I return I will have a better experience.
We arrive a couple hours before closing on Saturday night. Hostess seats us where manager told her to and everyone is piled up all together in the restaurant which seemed very odd. Table of 20- long the back wall, a couple at the end of the large group. Table for two in the middle another table of 3 then us a table of two and then a couple behind us. All piled close together. Not very romantic or comfortable. But soon we would realize WHY! Yep Covid rules are definitely done but it is on the rise again I hear. Anyways. ONE waitress. ONE! There was the manager watching over and a young guy standing watching most the time we were there and brought out drinks twice while the young lady was busting hump trying to take care of at least 35 people by herself. Of coarse none of us was getting the best service but she was giving us the best she could considering the circumstances. Seated close together was the only help given to that waitress. The make manager should be ashamed running the place so poorly. The food was okay. Nothing spectacular but not bad. The restaurant was really hot. Like no air. Bathroom towel dispenser broken place seemed let him. Then leaving at night only one light in the parking lot and the parking lot was very very dark. I would not want to leave there by myself or without a man or group. It was creepy dark. Lot of room for improvement. Get that waitress a bonus and some help! She’s not the issue. It’s hard to rate her service as if she wasn’t overbooked with customers I’m sure she would have been 5 stars but the service we got suffered because she’s one human getting 35 refills. Not her fault.
The food was good, hot, and a good presentation. The server checked on us and was friendly but did not follow through on water fill, clearing off appetizer dishes, or offering carryout boxes. We noticed decor at this location less than tasteful. A bottle of blue colored water with an artificial flower stem. It's not a good look. Carrabbas is still a great restaurant!!
My husband and I had a wonderful dining experience at Carrabba's Italian Grill, thanks to our server Sarah. She was incredibly polite and attentive throughout our meal. Despite it being her first table ever, she handled everything with such professionalism and ease that it felt like she had been doing it for years. Sarah explained the menu items thoroughly and made us feel very welcome. The combo appetizer she recommended was absolutely delicious. We were truly impressed by her service and look forward to visiting again and having sarah as our server soon!
I ordered a medium rare pork chop , got well done, was sippy to have the new pasta salad I paid extra for and got a Cesar salad