First off, the cashier name “Stella” shouldn’t be dealing with public let alone work in the “service “ industry. When it was my turn and I approached the counter, she didn’t greet me , didn’t say hi or anything to me. However , she was chatty and friendly with the African American guy who was before me. So I am guessing she is only friendly to her own race, not other races. Management you need to train Stella on how to have customer service skills. She was very unfriendly to me, rude and acted like I was bothering her by ordering food. Then I had told her I was getting the combo which I paid $6 extra for that comes with onion rings, drink and onion, tomato, lettuce and pickles in my fish sandwich. I had told her to make sure that onion and pickles are added. But guess what happened when I got the order! No pickles , no onion. What kind of poor excuse of a worker is this? Manager! You need to have a talk with Stella and tell her to do her job right. Absolutely baffling!
Keith Steele
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September 16, 2024
$14 Grilled Chicken "Club" Obviously pre cooked and held at temp. It came out so fast there is no way it was cooked fresh. Dry, small, cold, and not edible. Even though I used points, it was a total waste. Rude staff.
Mindy Tennant
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February 19, 2023
I have eaten here before, and the food was good. Tonight however, I got fish and chips, and the fish was so greasy I couldn't eat it, you could see the grease in it. My friend ordered chicken chunks, and I'm not even sure what he got. It was about 4 chunks with fries in top and some kind of gravy or something. Pretty sure I won't eat there again. That food was way too expensive just to have to throw it away!!!
Santawan Cross
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May 13, 2024
They need help running the restaurant they should of stuck with the cod fillet fries was soggy my salad had all the center of the lettuce head only thing that was good was the shrimp do better worst food ever
Amy Davis
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April 02, 2023
The time on there web site says they open at 9. They then decided that they were not opening till 10. Then when asked again they said they were not opening till 11. Change your hours on your website and at your business location so that customer's are aware of them. Your business hours should be clearly stated at your business location
No one wants to wait around just to be told they have to wait longer. All in all horrible customer service. 😢 Tables were also all dirty from the lack of care from the previous shift. Yuk!
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1968 Miami St, Toledo, OH 43605, USA
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First off, the cashier name “Stella” shouldn’t be dealing with public let alone work in the “service “ industry. When it was my turn and I approached the counter, she didn’t greet me , didn’t say hi or anything to me. However , she was chatty and friendly with the African American guy who was before me. So I am guessing she is only friendly to her own race, not other races. Management you need to train Stella on how to have customer service skills. She was very unfriendly to me, rude and acted like I was bothering her by ordering food. Then I had told her I was getting the combo which I paid $6 extra for that comes with onion rings, drink and onion, tomato, lettuce and pickles in my fish sandwich. I had told her to make sure that onion and pickles are added. But guess what happened when I got the order! No pickles , no onion. What kind of poor excuse of a worker is this? Manager! You need to have a talk with Stella and tell her to do her job right. Absolutely baffling!
$14 Grilled Chicken "Club" Obviously pre cooked and held at temp. It came out so fast there is no way it was cooked fresh. Dry, small, cold, and not edible. Even though I used points, it was a total waste. Rude staff.
I have eaten here before, and the food was good. Tonight however, I got fish and chips, and the fish was so greasy I couldn't eat it, you could see the grease in it. My friend ordered chicken chunks, and I'm not even sure what he got. It was about 4 chunks with fries in top and some kind of gravy or something. Pretty sure I won't eat there again. That food was way too expensive just to have to throw it away!!!
They need help running the restaurant they should of stuck with the cod fillet fries was soggy my salad had all the center of the lettuce head only thing that was good was the shrimp do better worst food ever
The time on there web site says they open at 9. They then decided that they were not opening till 10. Then when asked again they said they were not opening till 11. Change your hours on your website and at your business location so that customer's are aware of them. Your business hours should be clearly stated at your business location No one wants to wait around just to be told they have to wait longer. All in all horrible customer service. 😢 Tables were also all dirty from the lack of care from the previous shift. Yuk!